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Tour Operator Industry Terminology: A Guide
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Tour Operator Industry Terminology: A Guide
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Podcast
Ep. 285 — Streamlining Your Customer & Team Communication Flows
June 6, 2025
Benjamin Sann is the CEO of Tour Optima, a communications platform and white-labeled app solution that offers streamlined messaging between…
Ep. 284 — Building a Next-Generation Multi-Day Tour Brand through Community
May 26, 2025
Katalina Mayorga is the powerhouse founder of El Camino Travel, a multi-day tour company reimagining the group trip experience for…
Ep. 283 — GetYourGuide analyzed 3.1 Million Reviews. Here’s What Tour Operators Need to Know.
May 21, 2025
We all know good reviews are important, but what deeper insights can reviews give us about our tour businesses, and…
Ep. 282 — A Look at the New Airbnb Experiences Reboot
May 15, 2025
Well, the new Airbnb 2025 Summer Release is upon us. The just hosted a big, splashy launch event for its…
Ep. 281 — The Transformational Power of Walking (w/ Joao of Walking Mentorship)
May 12, 2025
Mitch Bach sat down with João Perre Viana, the founder of Walking Mentorship, to talk one thing we tour operators…
Ep. 280 — Multi-day Connectivity: Past, Present and Future
May 2, 2025
Kelly Tompkins is the Founder & CPO of ReserveX, building software infrastructure that connects the components of our whole industry:…
Ep. 279 — Connectivity Series: Demystifying APIs, and Why Tour Operators Should Care
April 15, 2025
TP team members Mitch Bach and Peter Syme talk to Chris Mark, Head of Connectivity for GetYourGuide. As we continue…
Ep. 277 — Understanding How Travel Advisors work with Tour Operators
March 10, 2025
As we continue our connectivity series, we look at the landscape of B2B sales for tour operators as it evolves…
Ep. 276 — Leveraging Short Term Rental Partnerships to Sell Tours
March 3, 2025
This week we begin a mini-series on connectivity: interviews with people helping tour operators grow their B2B partnerships through tech…
Ep. 275 — Dan Christian’s 5 Lessons From Large Multi-Day Tour Operators on Marketing & Scaling
January 30, 2025
Dan Christian has spent decades in the industry working at some of the world's largest travel brands: The Travel Corporation,…
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